Plans, payment and refunds

Send a request to support at least 3 days before your plan ends. This applies to subscriptions paid by credit card, which renew automatically so you don’t lose your benefits.

1. Log in to your account and open the support page.
2. Ask to cancel the auto-renewal.
3. If you can, tell us why. It helps us improve the site.

You keep your benefits until the last day of the plan. If you paid by boleto, you don’t need to do anything: no new charge is created after the due date. Express Approval doesn’t renew either, because it’s a one-time fee.

Contact support within 7 days of starting your first subscription and ask for a refund: you get your money back in full.

This window is your right of withdrawal, and it applies to your first purchase. When the same person subscribes and cancels several times in a row, clearly going beyond good faith, the request is treated as abuse and the amount isn’t refunded, even within the 7 days.

If you paid by boleto, the refund can only go to a bank account under the same CPF used for the purchase.

Always ask support. Asking your card issuer for a chargeback by saying you don’t recognize the purchase is one of the reasons for account suspension.

For Sugar Babies, yes: signing up is free and so is messaging, always. For Sugar Daddies, signing up is free and so are the first ten messages; after that, he subscribes to keep chatting.

That subscription is what keeps the site running. The paid plans are Premium and Elite, and prices are shown in the app, on the plans screen.

There are also optional features, like Boost, that you buy only if you want to. None of them is needed to use the site.

With Premium, a Sugar Daddy can chat with as many Sugar Babies as he likes, with no message limit. He also stands out in searches made by Sugar Babies and shows up ahead of Sugar Daddies without a subscription in the lists.

To subscribe, log in to your account and open the plans page. Prices are listed there.

Your data is confidential: MeuPatrocínio doesn’t disclose your name or share your data. Card payments go through a secure server and show up discreetly on your statement.

Elite gives a Sugar Daddy everything Premium does and puts his profile at the top. The benefits are:

• unlimited messages with Sugar Babies;
• an Elite Member badge that every Sugar Baby can see;
• 5 times more messages from Sugar Babies than Premium members;
• the top spots on every page and in every search made by Sugar Babies;
• a financial trust highlight, showing that you keep the highest plan;
• priority, exclusive support, seven days a week.

To subscribe, open the plans page in your account.

You subscribe on the plans page, inside your account, and pay by credit card. Some plans also accept boleto.

1. Log in to your account.
2. Tap “Subscribe” or “Upgrade”.
3. Choose your plan and payment method.

Quarterly and semiannual plans can be paid in installments on your card.

If you pay by card, your subscription renews automatically at the end of the period. If you don’t want it to renew, see how to cancel auto-renewal.

Discount coupons show up from time to time, in promotions.

Before you subscribe, you can try the site without paying: a Sugar Daddy gets ten free messages, and a Sugar Baby always chats for free. If you subscribe and don’t like it, you can ask for a full refund within 7 days of your first subscription.

Check your card details and available limit and try again; if it’s still declined, talk to your bank before trying again.

1. Check the number, expiration date, security code and name exactly as they appear on the card.
2. Make sure you have enough limit for the plan amount.
3. Ask your bank whether it blocked the purchase for security. This is common with online purchases.
4. If the plan allows it, pay by boleto.

If you were charged and your subscription didn’t go through, write to us through the form at the bottom of this page with the receipt. Don’t ask your card issuer for a chargeback before talking to us: that can lead to your account being suspended.

The bank can take up to 72 hours to confirm a boleto payment to our system. The time depends on which bank you used.

If you don’t want to wait, or if your access still hasn’t been activated:

1. Log in to your account and open the support page.
2. Tell us what happened.
3. Send the payment receipt.

With the receipt, support can activate your access before the payment clears in the system.

If you paid by card and didn’t cancel auto-renewal, you don’t need to do anything: it’s charged to the same card at the end of the period.

If you paid by boleto, or if you canceled auto-renewal, make a new payment before the expiration date:

1. Log in to your account.
2. Open the plans page.
3. Generate a new boleto or pay by card.

As soon as the payment is confirmed, you keep all your plan benefits. With a boleto, remember that clearing can take a few days, so pay ahead of time to avoid losing access.

The charge shows up discreetly on your credit card statement, described as “ECMPAY*MEUPAT”. Payment goes through a secure server, and MeuPatrocínio doesn’t disclose your name or share your data.

If you see a charge you don’t recognize, talk to support before disputing it with your bank. It may be the auto-renewal of a plan you subscribed to, and support can sort that out faster. Disputing it directly with your card issuer is one of the reasons an account gets suspended.